Privacy Policy

AgriCare is committed to protecting the privacy and personal information of our users, customers, and visitors. This Privacy Policy outlines how we collect, use, store, and disclose personal information in relation to our business in Bangladesh. By accessing or using our services, you consent to the collection, use, storage, and disclosure of your personal information as described in this Privacy Policy.

1. Collection of Personal Information

1.1. Personal information provided by you:

This includes information you voluntarily provide to us, such as your name, email address, contact number, address, and any other information you provide during the registration process, account creation, or when contacting us for support.

1.2. Device and usage information:

We may collect information about the devices you use to access our services, including IP address, browser type, operating system, and other technical information. We may also collect information about your usage of our services, such as the pages visited, the features used, and the actions taken.

1.3. Location information:

With your consent, we may collect and process information about your approximate location based on GPS, Wi-Fi, or IP address to provide location-based services.

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

2.1. To provide and improve our services:

We may use your personal information to provide and personalize our services, enhance user experience, and develop new features. This includes communication with you, responding to inquiries, and providing customer support.

2.2. To send promotional communications:

With your consent, we may send you promotional materials, newsletters, or updates about our services and offerings. You can opt-out of receiving these communications at any time.

2.3. To conduct research and analysis:

We may use your personal information to analyze trends, conduct research, and improve our products and services.

2.4. To ensure compliance with applicable laws:

We may use your personal information to comply with legal obligations, enforce our terms and conditions, and protect our rights and interests.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

3.1. Service providers:

We may engage trusted third-party service providers to assist us in delivering our services, such as cloud hosting, data analytics, and customer support. These service providers are contractually bound to handle your personal information in a confidential and secure manner and are prohibited from using it for any other purpose.

3.2. Legal requirements:

We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, the safety of others, or investigate fraud or security issues.

3.3. Business transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and any changes to the ownership or control of your personal information.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

5. Your Rights and Choices

You have certain rights regarding your personal information and can exercise them by contacting us. You can request access to the personal information we hold about you and correct any inaccuracies. You can request the deletion of your personal information, subject to certain legal exceptions.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.